Issue:
The customer reported a tyre puncture. They added air to the tyre, checked the pressure, and noticed that the pressure was lower after parking it for 72 hours.
Cause:
The underlying cause of the tyre puncture was not provided in the case information.
Resolution:
Based on the information provided, the customer opted for the VIP service. The VIP service involves arranging for the tire to be picked up, the puncture to be fixed, and the tire to be delivered back to the customer. This service saves the customer the hassle of replacing the valve themselves.
Please note that specific information regarding valve replacement and VIP services is not available in the relevant documents. If you have any further questions or need additional assistance, please reach out to our support team.